Payment and Shipping
We accept payments made by PayPal, unless otherwise agreed between Mamasia and the recipient. The total amount will be charged to your Paypal account when the order is confirmed.
Carriage & Shipping
This will be charged as the amount stated in the Mail Order/Trade catalogue / Invoice or as stated on the website, Or unless arranged with the customer. We reserve the right to change & amend prices.
It is our aim to get your products to you as quickly as possible. Most orders are dispatched within 2 days & sent out by royal mail or next day courier (depending on the size of your order). We will inform you of estimated delivery dates and of any delays that may occur. We cannot accept responsibility for loss resulting from delivery delays.
Returns, Cancellations, and Damaged Goods
If you wish to return any goods ordered, you must notify us within 7 days of receiving the goods. We will refund returned goods within 28 days. We must be notified of incorrect or damaged orders within 3 days of receipt. We accept no responsibility for products damaged in transit. If you cancel an order after despatch, this will incur a 10% surcharge. All return costs will be the customer’s responsibility.